Help Ordering

Finding Items
First you will need to browse or search for the items you would like to order. Use the search box at the top of any page or browse through all of our categories or brands. When you find an item that interests you, click the name of the item to see its detail page. Here you will find more information about the item.

Using the Shopping Cart
Using the Shopping Cart is easy. Once you have found an item that interests you, simply check the "Buy" box and then click on the "Add to Shopping Cart" button. These can be found on any item's page, to the right of the price information.

If you wish to buy multiple quantities or delete an item you have placed in your Shopping Cart, change the number in the Quantity box. Be sure to click the "Update" button at the bottom of your list of Shopping Cart items to confirm any changes.

If you prefer to wait until another day to buy the items in your Shopping Cart, click the Move to shopping list button that appears below your Shopping Cart. You will be asked to enter a name for your shopping list, then click "Create shopping list."

To order the items in your shopping list, add them to your shopping cart by clicking "Add selected items to cart", then click "Proceed to checkout" on the shopping cart page.

Adding Items to Your Shopping Cart
If you want to order an item, click the "Add to Cart" button on the right side of the detail page. Use the cart's top navigation bar to keep searching or browsing until your cart contains all the items you want to order. You can access the contents of your Shopping Cart any time by clicking the Shopping Cart icon at the top of every page of our web site.

Submitting an Order
Now you are ready to confirm your order. Check the Personal and Billing Information and make changes as needed. This is where you will add your shipping and payment information to complete your order.

JENSEN Tools + Supply Credit Application
Click here to complete a credit application for JENSEN Tools + Supply.

Select a Shipping Method
Consider how quickly you would like to receive your order, and choose a shipping method. You can estimate total delivery by adding the shipping time for the method you choose to the availability of items in your order.

Provide a Method of Payment
Next, let us know how you would like to pay for your order. We accept American Express, Discover Card, MasterCard, Visa, and net 30 terms. Prior credit approval is required to pay with net 30 terms.

Paying by Credit Card
We accept Visa, MasterCard, Discover Card, and American Express. You can enter your entire credit card number via our secure server, which encrypts all submitted information. To provide you with an additional layer of security, all credit card numbers are stored on a computer that is not connected to the Internet. After you type it in, your complete credit card number is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem, and the number is not stored anywhere else.
For more information please see General Information.

Review and Submit Your Order
Check the accuracy of all the information you provided and make any necessary adjustments. When you are ready, click the Submit Order button to submit your order. We will then send you an e-mail message confirming your order.

Product Availability
Please note that item availability should be used for informational purposes only and is subject to constant stock changes in our distribution centers and in the warehouses of the manufacturers we represent. In the event an item is out-of-stock at the time of order processing, we will contact you via email.