Same-Day Shipment Drop Ship Items Backorder Items and Multiple Shipments UPS Shipping Shipping Rates Tracking Your Order

Same-Day Shipment  Back to top

All orders for in-stock products, shipping via our preferred carrier, FedEx, and requiring no special handling requirements, will ship same day if placed by 4 p.m. Eastern Time Monday - Friday (except holidays).

Drop Ship Items  Back to top

Certain items ship directly from the manufacturer and therefore may arrive separately from the rest of your order.

Backorder Items and Multiple Shipments  Back to top

In some instances, we will ship your order in multiple shipments. This may happen if one or more of the items in your order is backordered or is drop shipped.

UPS Shipping  Back to top

Our preferred carrier is FedEx. If you would like your order shipped via UPS, you must have an open account with UPS. Please specify your UPS account number and desired shipping method when placing your order. Unfortunately, we cannot ship your order via UPS if you do not have a UPS account that we can bill.

Shipping Rates  Back to top

We charge a shipping amount based on the items you are ordering, where they are shipping to, and the shipping method. You will be able to see what these rates are after you have provided a shipping address when checking out.

Hazardous Items

A hazardous shipping charge applies to orders containing any hazardous items. Items that are subject to a hazardous fee are noted on the items's product detail page. The hazardous charge will also be noted on the final page of the order form. This hazardous fee is included in the shipping amount shown to you when placing your order.

Government Customers

Most government customers qualify for free ground shipping. This applies to orders shipping UPS Ground or U.S.P.S. Parcel Post to the contiguous 48 states, Washington D.C., and APO and FPO addresses. Please choose one of these two methods when placing your order to take advantage of this benefit.

Expedited delivery for government orders is also available. For additional delivery methods, standard rates apply.

If you have not ordered from us online previously, please indicate that you are a government customer in the comments field on the last page of the order form.

Tracking Your Order  Back to top

You can track your order by visiting My Account. Choose Order History and then filter by a date range if necessary to find your order. Click on the order number to show the order details. If any of your items were shipped through a traceable carrier, a Track Shipment button will appear. Click on this to track your package.

Unfortunately, we cannot track any packages shipped via the U.S. Postal Service. If you would like to be able to track your packages, please choose UPS as the carrier.